For Jackie, quality is vital, and she understands what it means to serve others. Before working for Oak Hammock, she ran a family-owned business for 24 years. She secured contracts with Disney and the Tampa Buccaneers. Her expertise lies in training, accounting, marketing and a keen eye for detail.
Jackies’s experience in the hospitality industry is coupled with her personal experience with aging loved ones. She has an affinity for helping people, and her empathetic personality enables her to become a trustworthy resource for new residents making the big move to Oak Hammock.
As the customer relations coordinator, she is responsible for working with new residents on the logistics of making a move to Oak Hammock, including specifics about renovations to their homes and apartments, integration into the community, move-day details and simply providing resources and assistance along the way.
Jackie wants future residents to know that she puts their best interests at the forefront of everything she does. Her job is to ensure a quality experience from the time residents decide to reserve a home or apartment to the time they get their keys – and beyond! Jackie says it’s rewarding to see the residents finding their way as their first year unfolds, getting out and about, making new friends, attending social events and enjoying the amenities. On top of that, she loves watching relationships develop between new and existing residents. She says the people here are friendly and always willing to help.
Outside of Oak Hammock, Jackie enjoys spending time with friends and family. She goes to the beach and the springs and volunteers with various organizations, including the board of directors for Gainesville Area Rowing, where her children are rowers.